Troubleshooting Tips

Yesterday Service / Troubleshooting Advice

1. My violin won't boot when I take it out of the case.

Try removing the bow, tightening the hairs, put everything back in the case and re-opening. Your violin should boot normally.
 

2. The music I bought is too high for my voice, it doesn't have any lyrics, and it says "oboe" on the cover.

Contact our Tech Support, Sundays 11:59 PM to Mondays 12:01 AM.
 

3. When I try to play a Kreisler cadenza while running "Doom", my cello quits with a Type -41 error.

We are aware of this problem, and will release an update in the near future. In the meantime, you will have to choose between playing Kreisler and playing "Doom".
 

4. The music my teacher wants me to study is too hard, and it's boring, too. Why do they always do this to me?

Make sure the "GetaClue" extension is installed in your extensions folder and restart. The problem should clear up immediately. If not, remove all interest in music and re-install your value system.
 

5. It's difficult to play in the flat keys on my viola, and it sometimes sounds bad, too.

As music progresses through time, the increasing demands of new pieces make it difficult for older hardware to keep up. You should probably consider upgrading to a modern instrument such as a CD-player.
 

6. The music I bought has black dots all over it.

Umm... how do we put this gently...
 

7. I recently upgraded to a new orchestral librarian, and now when we start rehearsals, all the second chair parts mysteriously vanish. I have run "FindItOrElse ^(TM)" and tried forced-restarting rehearsals, but the problem persists.

You have one of two problems: either there is a conflict between your orchestral librarian and your players, or your second chairs no longer recognize the podium. To find out which is the problem, try holding a rehearsal without any second-chair players present. If this works, you should re-install your orchestral librarian. If it is not successful, you may need to run "Mediator", which is in your system job description files. If things are really out of control, you will have to "force-quit-all" (drastic!) and re-install everyone from scratch. A less dramatic temporary work-around is for everyone to wear plastic smiles.
 

8. I'm a composer, and when I finish a manuscript, I want to label it "Urtext", but when I type in the word "Urtext", it keeps disappearing. What am I doing wrong?

You're probably listing yourself as composer ,and not as editor .If you are editor , your work can be "Urtext"; but if you're the composer, it can only be "Original Manuscript".

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Troubleshooting page written by David Limburg