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Sales Policy:

Yesterday Service, Inc.

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Mon. - Sat. 10:00AM to 6:00PM EST.
at Cambridge Music Center
1906 Massachusetts Ave.
2nd Floor 
Cambridge, MA 02140 
USA
tel: (617) 547-8263 
fax: (617) 661-9246 

Contact Esther Breslau
by e-mail:
yesterdy@speakeasy.org

by tel: (781)641-0951 
Monday through Friday, 11:00 a.m. until 4:00 p.m..
 
 
Write to Esther at:
64 Hodge Road, Arlington, MA 02474.

Yesterday Service / Policies and Disclaimers


All sales are final, except that incorrect items, defective items, or items damaged in shipping may be returned with authorization for store credit. Payment is due within 30 days after the invoice date. After that, if payment is not yet received, service charges are added.

 

Returns Policy:

warning.gif We do not accept returns without authorization. Please contact us for authorization if there is a problem with your order.

We will accept authorized returns if:

  • Return permission is requested within a 60-day period after date of invoice. (No exceptions).
  • The music came from our existing stock, or:
  • We sent the wrong item (yes, it does sometimes happen). If the music came from our stock, or if we sent the wrong item, we can only accept returns if the music comes back in salable condition: no bends, scars, or markings of any kind.
  • Music was defective or damaged in handling or shipping prior to your receipt.

Music that is defective or damaged in shipping is always accepted for return.
Note: music purchased on special import is not returnable unless it is defective or damaged.

Returns may be made for exchange or for merchandise credit.


Disclaimers

What We Can't/Won't/Don't do:

We cannot accept returns without authorization. If there is a problem with your order, please contact us, and we will be glad to help you.

We do not play "Beat That Price!" We give extensive service, and charge fair prices; we can't also get into bidding wars. If you find something cheaper elsewhere, go ahead and buy it there; we have no objection to musicians saving money. Then come back and shop with us any time.

We do not supply old or out-of-print music. If you are looking for a popular title from the 1940's for example, we are sorry, but we cannot help you. We will, however, direct you to other outlets who can.

We do not supply music for hire. We will help you find and contact the correct rental agency for any given title.

We do not buy or sell used music. But, we can direct you to people who do; just ask!

We do not publish music. We cannot copy or electronically transmit (fax, e-mail, ftp) music, either. (See Copyright and You.)

We cannot read minds - please give as complete information as possible about the music you want, where you want it sent, and when you want it (also, if we can't give a catalogue quote, let us know the price above which you will have lost interest).

We do not sell, rent, or in any other way distribute our mailing list. Ever.

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Last Modified Sunday, Jul 10, 2005